Case Study: Roof Maxx Triples Customer Contacts with ClientTether

Roof Maxx triples customer contacts and reaches 95% lead engagement with Client Tether

Roof Maxx, a network of roofing service dealers, faced significant operational challenges as small business owners juggling multiple roles. Their primary issue was inefficient manual lead tracking and time-consuming follow-ups, which caused bottlenecks in customer communication and lost sales opportunities. They partnered with the vendor ClientTether to implement its franchise CRM software to automate these processes.

ClientTether's solution provided automated lead response, persistent multi-channel follow-up, and online reputation management tools. The results were immediate and substantial; one dealer immediately tripled customer contacts, dealers achieved a 95% lead engagement rate, and one generated over 50 five-star reviews in their first year. ClientTether also saved dealers significant daily time, freeing them up for revenue-generating activities.

Roof Maxx