Case Study: University of Alberta achieves increased productivity and resource visibility with ClickTime

University of Alberta Information Services & Technology Ensures Effective Operations with ClickTime

The University of Alberta’s Information Services & Technology (IST) supports nearly 40,000 students and serves as the central IT organization for the university. IST relied on labor-intensive, Excel-based time tracking and a mix of tools, which limited visibility into employee utilization, project and operational costs and made reporting and staffing decisions difficult.

By adopting ClickTime’s web-based timekeeping, IST streamlined time entry, improved accuracy, and gained actionable reporting on utilization and costs. The solution sped payroll verification, enabled better prioritization and staffing decisions, and increased efficiency and productivity—helping IST become more data-driven and better able to plan and justify resource needs.

University of Alberta

Cheryl Earle

Director of Finance & Administration, Information Services & Technology