Case Study: MMI Public Relations achieves operational efficiency and resource visibility with ClickTime

Mmi Increases Efficiency By Switching To Clicktime

MMI Public Relations is a full-service strategic communications firm serving Fortune 500, middle-market and emerging-growth brands. Frustrated by a legacy time-tracking system that offered minimal reporting and little visibility into employee capacity, utilization, account planning and budgeting, MMI switched to ClickTime in 2015 to gain the data needed for better staffing and financial decisions.

ClickTime provided customizable reports, utilization analytics and real-time resource planning, enabling MMI to allocate talent by skills, balance staff capacity with work volume, and flag budget issues earlier. The platform was quick to deploy and easy for the team to use, boosting operational efficiency, improving hiring strategy and strengthening client delivery.

MMI

Rob Buhler

Chairman