Case Study: Kwittken (modern communications agency) achieves increased employee utilization and improved resource planning with ClickTime

Kwittken Drives Increased Productivity And Employee Utilization With Clicktime

Kwittken is a modern communications agency that blends PR, influencer, social, digital and content marketing. The firm needed better planning and allocation of employee time, tighter control of over-servicing, and higher employee utilization across projects.

By adopting ClickTime’s timesheets, resource planning and interactive reports, Kwittken gained real-time visibility into who was working on what, spotted clients running “too hot,” and held monthly utilization and budget reviews to adjust scope or fees. The result was improved management of over-servicing, higher employee utilization, clearer project budgets, easier time entry for staff, and responsive support from ClickTime.

Kwittken

Jay Gallwitz

Global Finance Director