Case Study: Control Gap achieves real-time project visibility and on-budget delivery with ClickTime

Control Gap Delivers Best-in-Class Performance with ClickTime's Project Insights Tool

Control Gap is a Canadian information‑security and PCI compliance consultancy with over 130 years of collective experience, serving retailers, finance, healthcare and government clients. Facing complex, overlapping engagements where employees typically juggle three to eight projects at once, the firm needed real‑time visibility into project costs and profitability, accurate resource forecasting, and better ways to manage long‑running budgets and billing.

By adopting ClickTime’s Project Insights and Expense Module, Control Gap gained dynamic dashboards and more than 70 reports that visualize time, billing and budget data in real time. The platform delivers immediate cost and margin visibility, improves planning and staffing decisions, streamlines client reporting and invoicing, and simplifies expense submission and payouts—helping projects stay on time, on budget and with higher customer satisfaction.

Control Gap

Drithal Kala

Project Manager