Case Study: Kapiva saves 72+ hours monthly with ClickPost

Kapiva saves 72+ hours monthly with ClickPost

Kapiva, an Ayurvedic health and wellness company, faced operational bottlenecks in its growing B2B logistics. Their challenges included manually collecting proof of delivery (POD) documents and coordinating delivery appointments, which consumed over 72 hours monthly and risked SLA breaches. To address this, Kapiva turned to the logistics platform ClickPost for a solution.

ClickPost implemented its POD management and appointment scheduling solutions, including the Saarthi App to onboard local transporters. This provided instant digital POD access, automated appointment reminders, and real-time visibility. As a result, Kapiva saved over 72 hours per month on POD collection, improved SLA adherence by 15%, and reduced payment cycle delays by over three days, making their operations scalable and efficient.

Kapiva