Case Study: Large Fintech Firm achieves secure, on-time card and document deliveries with ClickPost

How A Fintech Firm Ensures Secure & Successful Deliveries With ClickPost

Large Fintech Firm turned to ClickPost after struggling with time-sensitive card and document deliveries, disconnected internal processes, no centralized tracking, frequent shipping exceptions, and strict data-security and compliance requirements. The company needed a logistics partner and platform that could provide customized workflows, secure handling of sensitive financial materials, and real-time visibility for both operations teams and customers.

ClickPost implemented its logistics management platform—introducing ML-driven carrier allocation, centralized tracking and PoD harvest, automated NDR resolution, and a data-security layer (SSO, PII masking, encryption). As a result, ClickPost delivered measurable gains: 100% shipment visibility, a 20% improvement in on-time delivery, 82% reduction in card-status queries, 60% faster order processing, 25% fewer shipping exceptions, and a 42% reduction in RTOs.