Case Study: RUX streamlines Dynamics 365 documentation with ClickLearn

RUX cuts app setup to 1 day with ClickLearn

RUX, a provider of software solutions for equipment rental and field service businesses built on Microsoft Dynamics 365, faced a significant challenge in keeping up with the resource-intensive process of application validation and documentation for Microsoft AppSource. Frequent Business Central updates required their team to constantly revalidate functionality and manually rebuild user manuals and training materials, which slowed their development velocity. They turned to the vendor ClickLearn and its platform to streamline this ongoing documentation and learning process.

By implementing ClickLearn, RUX was able to rapidly generate structured, step-by-step documentation and training content directly within their Dynamics 365 environment. The solution from ClickLearn dramatically reduced the effort required to maintain and distribute these materials. The initial setup was completed in less than a day, and the implementation enabled RUX to accelerate their app validation process with Microsoft and efficiently create user manuals for end-users.

RUX