Case Study: DuraServ creates better training content in half the time with ClickLearn

Industrial Services Company Creates Better Training Content in Half the Time with ClickLearn

a major industrial services company, DuraServ, faced a significant challenge when adopting Microsoft Dynamics 365, as creating and updating training materials for their distributed workforce was a time-consuming process that threatened to delay their rollout. To address this, they turned to the vendor ClickLearn, seeking a solution that was integrated with Dynamics to accelerate user adoption.

By implementing ClickLearn, DuraServ automated their content creation, which incorporated their specific customizations. The solution from ClickLearn reduced the time to create training materials by 80%, cutting a projected six-month project down significantly and freeing up internal resources for other initiatives.

DuraServ

Creighton Hulse

Learning & Development Manager