Case Study: Aptean accelerates Dynamics 365 training across 25+ applications with ClickLearn

Aptean scales training across 25+ applications with ClickLearn

Aptean, an IT services and consulting company, faced the challenge of rapidly adapting its team's training and documentation for over 25 applications within the rapidly changing Microsoft Dynamics 365 ecosystem. They needed a smarter solution to keep their team and value-added resellers up to date and ready to adapt to frequent monthly updates from Microsoft. They turned to vendor ClickLearn for a solution.

Using ClickLearn, Aptean implemented a swift and repeatable process for creating and updating training documentation. The solution allowed them to quickly recreate and share instructions with the click of a button, ensuring they could keep pace with monthly updates. As a result, Aptean is successfully retooling all 25+ of its apps with ClickLearn and plans to expand its training capabilities to support Microsoft’s Outlook integration and Power Platform efforts.

Aptean