Case Study: Skrill achieves reduced fraud and improved customer retention with Clickatell's real-time SMS transaction alerts

Instant SMS notifications reduce fraud for electronic money cardholders

Moneybookers (now Skrill) offers an eWallet prepaid Mastercard and needed a way to reduce fraud and improve customer retention by delivering real-time mobile transaction alerts to more than five million cardholders. They required an SMS partner with global reach, reliable performance and a cost-effective solution to send timely notifications.

Clickatell’s mobile banking solution provided global, high-performance SMS notifications for purchases, shipments and transfers. Instant alerts give customers an immediate overview of account activity and the ability to cancel unauthorized transactions, reducing fraud, boosting customer confidence and helping Moneybookers pioneer new payment formats.

Skrill