Case Study: BMC Software achieves faster global content publishing and reduced IT overhead with Clickability

BMC Software - Customer Case Study

BMC Software, a global leader in IT management, relied on an in‑house CMS for its corporate site that was slow, labor‑intensive and tied to IT change‑management processes. The site required publishing in 13 languages, led to duplicated regional content, and delayed marketing initiatives by weeks. BMC’s priorities were to give local markets control of content, integrate with third‑party systems, cut IT overhead and speed time‑to‑market with a stable, scalable WCM.

BMC selected Clickability’s 100% SaaS WCM for its active‑active infrastructure, integration capabilities and easy developer tools. By linking Clickability to its translation and business systems and enabling local publishing permissions and staging workflows, BMC cut publishing time dramatically, reduced person‑hours supporting the site, sped feature launches from weeks to days, and freed IT to focus on higher‑value projects while preserving global brand consistency.

BMC Software

Michele Floriani

Director of Brand Management