Case Study: VolkerWessels UK achieves streamlined travel management, 97% online booking and significant cost savings with Click Travel

VolkerWessels - Customer Case Study

VolkerWessels UK is a major civil engineering and construction contractor of more than 2,500 staff operating across five subsidiaries (rail, highways, airports, marine, energy, water and environmental infrastructure). With each business using separate travel arrangements, the Group needed a single, trusted travel supplier to streamline booking, win buy‑in from all stakeholders and deliver real time and financial savings across the organisation.

Click Travel ran a pilot, provided demonstrations and training, then rolled out a consolidated programme with an online booking platform, policy “nudges,” automated hotel billback and a shared dashboard for total spend visibility. The result: 97% online adoption, >30,000 bookings managed per year, 99% air‑policy compliance, reduced expense volume and VAT reclaim through one remittance, ongoing benchmarking and regular reviews that together delivered significant efficiency and cost savings.

VolkerWessels UK

Ben Rowe

Procurement Manager