Case Study: The Hyde Group achieves £68k in fee savings and 98% online adoption with Click Travel

The Hyde Group - Customer Case Study

Hyde Group, an award-winning housing provider focused on increasing homes across London and the South East, needed an OJEU‑compliant travel supplier to simplify complex, fragmented booking practices. Their travel programme relied on multiple providers and frequent same‑day accommodation bookings, creating heavy admin, poor visibility and fragmented invoicing.

Click Travel’s OJEU framework, booking tool and consolidated invoicing gave Hyde tighter policy controls, real‑time management information and hands‑on public sector support. The result: 98% online adoption, around four admin days saved per month, rail fees cut from 10.7% to under 0.2%, over £68k saved in the first two years and forecasted rail fee savings exceeding £100k over the contract.

The Hyde Group

Neil Rees

Credit Control Manager