Case Study: Shaw Trust achieves cost savings and 99% policy compliance with Click Travel

Shaw Trust - Customer Case Study

Shaw Trust is a UK charity that helps disabled and disadvantaged people into employment and independent living, supporting over 50,000 people a year with more than 1,100 staff and 1,000 volunteers. Faced with a time‑consuming DIY travel process, the organisation needed greater visibility of travel spend, improved policy compliance and more self-sufficiency while keeping tight control of costs.

Shaw Trust appointed Click Travel and rolled out the travel.cloud online booking tool with a dedicated implementation team. The solution delivered 96% online booking, 99% policy compliance and a 19% reduction in average rail rates, plus quarter‑on‑quarter travel cost reductions, easier invoicing and real‑time reporting that lets the organisation self-manage bookings and generate detailed spend insights.

Shaw Trust

Colin Weeks

Shaw Trust