Case Study: Scotland’s Rural College achieves 27% travel cost savings and streamlined bookings with Click Travel

Scotland’s Rural College - Customer Case Study

Scotland’s Rural College (SRUC), a higher-education institution with over 1,500 staff, faced a fragmented travel process—bookings through agents, company cards and expenses—that eroded financial control and forced staff to spend excessive time finding travel. Seeking a more transparent, efficient approach, SRUC ran a thorough supplier review to replace its DIY travel management.

SRUC chose Click Travel’s online booking tool for its ease of use, management reporting and e-invoicing integration; Click supported a staged six-week rollout and ongoing account management. Within 11 months SRUC achieved 84% policy compliance and 87% online adoption, realised 27% savings within four months, saved about £19,000 in staff costs in under a year, and cut rail costs by 9.3%, while also reducing administrative time and improving control.

Scotland’s Rural College

Andrew Tennant

Financial Controller, SRUC