Case Study: Scope achieves £88k annualised savings and 99% online adoption with Click Travel

Scope - Customer Case Study

Scope is a disability charity supporting more than a quarter of a million disabled people and their families across England and Wales. They became dissatisfied with their previous travel management provider due to high fees, a difficult online booking portal that drove staff to book outside policy, and a lack of visibility and control over travel spend.

Click Travel implemented an easy-to-use online booking tool and strong account support, achieving 99% online adoption in six months and lifting policy compliance to 69% while cutting off‑contract bookings by 90%. Scope realised £40k annualised savings on hotel rates and £48k annualised savings in fees, gained improved management information and reporting, and now reinvests those savings into its charitable services.

Scope

Nikki Hunter

Head of Property & Procurement