Case Study: Home Group achieves 95% online booking and major travel cost savings with Click Travel

Home Group - Customer Case Study

Home Group, one of the UK’s largest housing associations with 55,000 homes and over 3,000 staff, needed to improve efficiency, increase online adoption of travel booking and reduce travel spend so employees could focus more on frontline services. As a social enterprise and charity, they sought a travel management partner to simplify booking, enforce policy and deliver measurable cost savings.

Working with Click Travel via the YPO framework, Home Group implemented Click’s travel.cloud and managed service, achieving 95% online adoption, 99% travel policy compliance and instant access to real‑time reporting. The partnership delivered significant cost reductions — £56k lower annual fees (now 1.2% of travel spend), £131k saved on average rail fares and £142k realized against hotel budgets — while enabling staff to self‑serve most travel needs.

Home Group

Sarah Roberts

Procurement Category Manager