Case Study: Five Guys achieves 12% travel cost savings and 100% online adoption with Click Travel

Five Guys - Customer Case Study

Five Guys, the global burger chain with over 1,500 restaurants, faced growing pains from rapid expansion: they had no formal travel management, limited visibility or control over travel spend, and relied on a DIY booking approach that made cost control difficult.

They appointed Click Travel as their TMC and quickly implemented Click’s online booking tool and a practical travel policy (for example, a £90 hotel budget outside London). The rollout was smooth, widely adopted by users, and supported by detailed reporting and account management—delivering about 80% policy compliance within three months, near‑universal online adoption, and identified opportunities to reduce air and rail costs by up to 12%.

Five Guys

Stephanie Searl

Senior Management Accountant