Case Study: Daisy Group achieves 21% annual travel savings with Click Travel

Daisy Group - Customer Case Study

Phoenix IT, a leading UK provider of hosting, cloud and managed IT services (acquired by Daisy Group in 2015), faced poor supplier service, high contract leakage and a lack of management information. The company ran a competitive tender to find a travel management partner that could deliver measurable savings, better reporting and improved policy compliance.

Click Travel implemented its online booking tool, defined account-management processes, a dynamic travel policy and pre-trip approvals, consolidated internet bookings and negotiated supplier rates, rolling changes out with on-site training in seven days. The result was rapid adoption and visibility—96% online adoption, a 15% rise in policy compliance and 21% annual travel‑spend savings (26% on air)—and a seamless consolidation of travel reporting across Phoenix and Daisy.

Daisy Group

Jessica Burns

Procurement Manager