Case Study: AQA (independent education charity) achieves 99% online adoption and £134k+ travel savings with Click Travel

AQA - Customer Case Study

AQA is an independent education charity and the UK’s largest provider of GCSEs and A‑levels. Facing an internal travel process that lacked spend visibility and control, AQA’s procurement team ran a tender to find a travel management partner that could mirror their operational standards, steer bookers toward preferred suppliers, and reduce overall travel costs.

Click Travel delivered a streamlined online booking tool, dedicated account management (notably Gemma Jones) and comprehensive management information, driving 99% online adoption and behavioural changes such as a 13% increase in advance ticket purchases. The programme generated significant savings — about £108k on rail bookings and £26k on flights — alongside ongoing efficiencies and clearer departmental spend reporting.

AQA

John Beeson

AQA