Case Study: The Adecco Group achieves 36% identified annual savings and 96% online adoption with Click Travel

Adecco - Customer Case Study

Adecco, one of the UK’s largest recruitment firms with 3,400 staff and part of a global HR group, faced fragmented travel management: no clear grasp on travel spend, limited management information (MI) and largely reactive account management.

In 2008 Adecco appointed Click Travel to consolidate suppliers onto a single online booking platform and provide robust MI and proactive account management. The smooth implementation delivered 15% savings in the first month, 96% online adoption, and identified potential annual savings of 36%, with ongoing programmes (including policy compliance, hotel RFPs and continuous-improvement reviews) uncovering further savings opportunities (~24% in a 2015 review).

The Adecco Group

Brian Jeal

Procurement Manager