Case Study: Environmental Defense Center achieves streamlined payment processing, 10–35% staff time savings, and improved donor relations with Click & Pledge

Environmental Law Firm Leverages The Power Of Click & Pledge to Manage Events, Revenue, And Donor Relations

The Environmental Defense Center (EDC) is a nonprofit environmental law firm serving California’s Central Coast that runs five large events a year, an annual membership campaign, and handles dozens of donations with a small staff of 10 and a $1.1M budget. Faced with multiple payment processors (Network for Good, PayPal, Square, manual processing) and a clunky, single‑computer donor database (Raiser’s Edge), EDC needed a cloud-based CRM and unified payments solution—so they implemented Click & Pledge’s payment-processing suite alongside Salesforce.

Click & Pledge’s integration with Salesforce (including on-site Swiper1 card capture and real-time data sync) consolidated donations, ticketing, auctions, and donor records, eliminating hours of manual reconciliation. EDC reports staff time savings of 10–35% depending on the event, the elimination of weeks of post-event data entry, improved year-end reporting and donor access, and more staff capacity to focus on donor relations and revenue growth thanks to Click & Pledge.

Environmental Defense Center

Beth Pitton-August

Development Director