Case Study: Environmental Defense Center streamlines donor management and event payments with Click & Pledge

Environmental Defense Center saves 10% to 35% in staff time with Click & Pledge

The Environmental Defense Center (EDC), a nonprofit environmental law firm, faced significant inefficiencies from using multiple disconnected payment systems like PayPal, Square, and manual processing for donations and event revenue. This cumbersome process, coupled with a clunky, non-cloud-based donor database (Raiser's Edge), wasted precious staff time on data entry and reconciliation. EDC needed an integrated CRM and payment-processing solution to streamline operations.

By implementing Click & Pledge's payment suite integrated with Salesforce, EDC consolidated all payment processing. The solution, including the Swiper1 function for on-site card payments, automatically captured data directly into donor records. Click & Pledge saved staff between 10% and 35% of their time per campaign, eliminated weeks of manual data entry after events, and freed up staff to focus on critical donor relations and revenue-building activities.

Environmental Defense Center