Case Study: Lowcountry Orphan Relief streamlines ticket sales and eliminates manual data entry with Click & Pledge

Click & Pledge Saves Nonprofit From Ticket Sales Crisis

Lowcountry Orphan Relief (LOR), a nonprofit that provides clothing, hygiene items and life‑skills programs for displaced children, was struggling with disconnected systems: a clunky donor database and separate payment processors that caused duplicate data entry, rising monthly database fees, and ultimately a last‑minute failure of their ticket vendor just weeks before their Gatsby Gala. Working with consultant Team4Mission, LOR moved to Salesforce and explored an integrated payments and events solution from Click & Pledge.

Click & Pledge implemented its Event Management solution and linked it to LOR’s website within 24 hours, restoring online ticket sales and recording the first sale that day. The Click & Pledge–Salesforce integration eliminated manual entry (Sharpe reports it “100% eliminated” that employee task), automated deposits to improve cash flow versus prior monthly payouts, and provided customizable receipts and easy reporting—saving staff time and improving donor follow‑up.

Lowcountry Orphan Relief

Regina Sharpe

Executive Director