Case Study: Suzuki Australia achieves online service manual access with Click Creative Digital Agency

Suzuki Australia launches searchable service manuals online with Click Creative Digital Agency on time and on budget

The customer, Suzuki Australia, faced the challenge of complying with a new mandate requiring carmakers to share technical repair information. They appointed Click Creative Digital Agency to design and develop a subscription-based portal for this highly-technical service and repair information.

Click Creative implemented a software solution that automated the import and indexing of complex, large-scale manuals into a functional and searchable online portal. The project was delivered on time and on budget, exceeding all functional and practical expectations. The resulting platform now provides direct access to repair methods for the entire Suzuki Automotive dealer network across Australia.

Suzuki Australia