Case Study: Colorado Springs Utilities improves emergency worker visibility and safety with Clevest Mobile Workforce Management

Improved Worker Visibility and Safety During Emergencies

Colorado Springs Utilities, a municipal utility provider, faced significant challenges in workforce coordination and grid visibility during emergencies, as highlighted by their response to the Waldo Canyon fire. Their existing paper-based and disconnected systems hindered efficient crew deployment and real-time communication. To modernize its operations across electric, gas, water, and wastewater divisions, the utility selected the Clevest Mobile Workforce Management solution.

Clevest implemented a single, configurable platform that integrated with the utility's back-office systems, providing real-time work status updates, crew location visualization, and offline capabilities. This solution from Clevest enabled more efficient work order management, reduced restoration times, and improved worker safety by ensuring constant visibility. The utility achieved a paperless operation with automated data sync and was pleased with the results, including the lowest overall cost of ownership.

Colorado Springs Utilities

Mathew Wells

Distribution Operations Superintendent