Case Study: Covington Electric Cooperative improves field operations with Clevest MWFM and AVL

Covington Electric Cooperative - Customer Case Study

Covington Electric Cooperative (CEC) sought to modernize its field operations by improving the efficiency and accuracy of its service order cycle, which was hampered by disparate and outdated technology. The utility partnered with vendor Clevest to implement an integrated solution using Clevest's mobile workforce management (MWFM) and automatic vehicle location (AVL) products, aiming to connect these systems with its existing CIS and GIS platforms.

Clevest's solution seamlessly integrated these enterprise applications, creating a real-time service order process from initiation to completion. This eliminated the need for crews to toggle between systems and replaced slower, archaic communications with fast, reliable wireless data transfer. The results included dramatically improved field productivity, more intelligent order management, and a unified view of operations data, allowing CEC to deliver services to its members more efficiently and effectively.

Covington Electric Cooperative

Steven Walker

System Engineer