Case Study: Dubois Rural Electric Cooperative modernizes meter deployment with Clevest Smart Meter Exchange

A "DIY" AMI Deployment with Clevest's Smart Meter Exchange Solution

Dubois Rural Electric Cooperative, a utility in Indiana, sought to modernize its grid by replacing its outdated system where residential customers self-reported meter readings. This practice was prone to human error, leading to billing disputes. To address this, they chose to deploy a new AMI system and engaged vendor Clevest to utilize its Smart Meter Exchange mobile software to manage the large-scale, do-it-yourself meter installation project with their own crews.

The Clevest solution provided an intuitive mobile workflow for technicians, guiding them through the meter exchange process, capturing validated meter readings, and taking digital photographs as proof of work. This streamlined the deployment of 13,000 Sensus smart meters over 15 months, drastically improving data accuracy and reducing the need for rework. The Clevest system also minimized customer disputes by providing verifiable, real-time data and photos, and it delivered the immediate member benefit of eliminating the need for them to read their own meters.

Dubois Rural Electric Cooperative

Donald Book

General Manager