Case Study: tapGP achieves compliant 24/7 telemedicine appointments management with Cleveroad

tapGP reduces paperwork by 5–20% with Cleveroad

The customer, tapGP, a UK-based provider of healthcare consultations, needed a turnkey telemedicine system to automate their business and master the online services niche. Their challenge was to create a software solution for online appointments that was fully compliant with UK healthcare regulations like GDPR, CQC, and MHRA. They engaged the vendor, Cleveroad, to develop this SaaS platform.

Cleveroad designed and built the fully automated tapGP platform from scratch, ensuring compliance through features like role-based access control and integrated KYC procedures. The solution provided 24/7 access for video consultations, intuitive appointment booking, and business process automation. As a result, tapGP received a ready-to-use, certifiable platform that reduced manual paperwork by 5-20% and allowed them to quickly generate income from telemedicine services. Cleveroad continues as a technical partner for ongoing maintenance and feature development.

tapGP