Case Study: a US-based nursing home provider streamlines home care appointments with Cleveroad

a US-based nursing home provider launches a HIPAA-compliant appointment system with Cleveroad’s 12-member team

The customer, a US-based nursing home provider, faced operational inefficiencies due to manually managing appointments for its in-home care services. They needed to automate this process with a secure, compliant system but lacked the in-house healthcare IT expertise. The company reached out to Cleveroad for staff augmentation services to form a dedicated team of health tech experts.

Cleveroad provided a team that developed a custom, HIPAA-compliant appointment management system from scratch. The solution included a mobile app for care providers and a web admin panel, featuring advanced booking, reporting, and robust security with AES-256 encryption. This allowed the customer to automate their in-home care business line, optimize operations, and save on the costs of hiring a permanent in-house team, all while ensuring data security and patient trust.