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Visit WebsiteBizay doubles agent productivity across 21 markets with Cleverly
Bizay
Bernardo Marques
Head of Operational Excellence
Cleverly
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience. An easy to use platform designed to help your operations with real-time triage, agent assistance, automated workflows and replies, knowledge management and customer self-service.
Case Studies
Showing 8 Cleverly Customer Success Stories
CTT sees 40% self-service deflection rate in a week with Cleverly.
CTT
Nuno Matos
Head of Digital
Dashlane automates 40% of replies in less than 3 months with Cleverly
Dashlane
Shalini Choudhary
Director of Operations
Decathlon improves team efficiency 3x delivering customer happiness during peak season with Cleverly
Decathlon
Débora Rafael
Country Head Customer Service
FNAC deflects 72.7% of tickets through self-service with Cleverly
FNAC
Carla Figueira
Head of Customer Care
Within one day Cleverly automates replies for Gametime’s customers’ emails during the Covid-19 pandemic
Gametime
Jon Braga
Senior Director Support and Operations
NWWI Automates 80% of their Top Ticket Categories with 20% Needing Zero-touch
NWWI
Alex Van Eck
Information Technology Manager
Perfumes & Companhia doubles its customer service productivity and reduces manual work by 75% with Cleverly
Perfumes & Companhia
Mariana Romão
Head of Digital Channels
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