Case Study: Beachly cuts subscription box order processing time with Cleverific

How Beachly took care of order fulfillment for subscription boxes

Beachly, a subscription box brand for beach-inspired products, faced a significant challenge in managing its fulfillment process as its subscriber base grew. In Shopify, a subscription was represented by a single virtual product SKU, and the customization details for individual items were lost, preventing orders from being properly passed to the warehouse. Cleverific's app, Edit Order, was initially used to manually solve this by replacing the subscription SKU with the specific items and variants chosen by each customer.

By implementing the Product Shortcuts feature within the Cleverific app, Beachly's team could add all items for a subscription box to an order with a single click instead of manually searching for and adding each product. This solution slashed the time spent processing each order from two minutes down to 30 seconds, dramatically increasing team productivity and eliminating errors. The efficiency gains were so substantial that they prevented the need to hire additional staff and contributed to the company's most successful revenue season to date.

Beachly

Rob Dubois

Director of Logistics and Customer Service