Case Study: UroTuning converts abandoned carts into sales conversations with Cleverific Order Editor

How a sales team easily converts abandoned carts into customer conversations & sales

UroTuning, a seller of OEM and performance parts for European cars, faced the challenge of efficiently converting abandoned shopping carts on their Shopify store into sales opportunities. Their busy sales team lacked the time to manually recreate these carts as draft orders to engage interested customers. They turned to the vendor Cleverific and its Order Editor product to find a solution.

Cleverific's solution allowed the UroTuning sales team to convert an abandoned cart into a draft order in seconds with just a couple of clicks. This enabled them to quickly reach out to customers, answer questions, and provide service. The results were significant, with about half of the messages sent receiving a reply from customers, leading to new sales and fostering ongoing customer relationships. Cleverific was described as instrumental to their sales process by saving time and efficiently driving revenue.

UroTuning

Tony Depina

Sales Manager