Case Study: 310 Nutrition solves backorder issues with Cleverific

How 310 Nutrition solved their backorder issues

310 Nutrition, a health and wellness subscription company, faced significant challenges managing backorders and editing subscription-based orders on Shopify. Their previous solution caused major administrative problems, such as incorrect refund calculations, which hindered their operations. They sought a new partnership to find a reliable order management tool to solve these issues.

The company implemented Cleverific's Order Editor app, specifically utilizing its Advanced Mode. This solution allowed them to efficiently edit older subscription orders, swap out-of-stock items for correct SKUs, and adjust unit prices directly without causing tax calculation errors. For Cleverific, this resulted in the ability to handle up to 80 order edits per month during product launches, transforming backorders from an emergency into a manageable process and freeing the team to focus on customer support.

310 Nutrition

Jessica-Rose Garcia

310 Nutrition