Case Study: a leading IT company achieves more transparent and efficient work processes with CleverControl

Making Work Processes More Transparent and Efficient

CleverControl worked with a leading IT company in Canada that provides on-demand software development, QA testing, migration, application development, and maintenance services. Because the company bills clients by the hour and has a multinational, partly remote team working across time zones, managers struggled to track work hours accurately and confirm that employees’ active time was productive.

Using CleverControl’s employee monitoring and time-tracking tools, the company enabled staff to start and stop monitoring during the day, review activity logs, and use Live Viewing to check screens in real time. The system made billing easier, improved transparency, and saved team leaders about 30–60 minutes per day. Over time, CleverControl also helped management identify a retention issue with a key specialist and prompted a review of pay and bonuses, leading the company to renew its contract for another year.