Case Study: a leading insurance company uncovers payroll fraud with CleverControl

Leading Insurance Company - Customer Case Study

CleverControl worked with a leading insurance company that had opened a new office in San Antonio and was seeing slower-than-expected growth despite repeated requests to hire more staff. The company suspected low productivity in the branch and turned to CleverControl’s employee monitoring system to understand what was happening.

Using CleverControl’s online dashboard, active time statistics, and activity recordings, the company discovered that the office staff was actually overworking while two “employees” listed in payroll records did not exist in the office at all. The monitoring results led to an internal investigation that exposed payroll fraud by the branch manager, William, who was embezzling salaries for fake employees. William was fired and the San Antonio office was reorganized.