Case Study: a leading design agency resolves employee conflict with CleverControl

Leading Design Agency - Customer Case Study

CleverControl worked with a leading design agency in San Diego that wanted better visibility into employee activity and the ability to catch problems before they hurt the business. The agency had been using CleverControl to monitor designers since 2020, relying on user statistics, Live Panel, and app tracking to oversee work and discourage misuse of office computers.

Using CleverControl activity logs, screenshots, webcam snapshots, and screen recordings, the manager confirmed that a newly hired art director had done the work, then discovered another designer had deleted the presentation and related files after hours in an attempt to undermine her. CleverControl helped uncover the conflict, protect the agency’s reputation, and keep productivity high, with the team averaging about 95% productivity and at least 7.5 hours of active time.