Case Study: a leading cosmetics retailing company uncovers employee misconduct with CleverControl

Leading Cosmetics Retailing Company - Customer Case Study

CleverControl worked with a leading cosmetics retailing company that had hired a new college graduate to handle online customer orders and support. The company wanted to monitor probation-period employees more effectively and maintain work discipline without being overly strict at first.

The company used CleverControl’s employee monitoring software, including IM monitoring, screenshots, and user activity statistics, to review the new employee’s first two weeks on the job. CleverControl revealed that she was spending work time on unrelated websites and insulting coworkers in chats, while also admitting plans to steal the customer base for her future cosmetics store. This allowed the manager to intervene early and prevent potential harm to the company and its team.