Case Study: a leading advertising agency uncovers an impostor employee with CleverControl

Leading Advertising Agency - Customer Case Study

Leading Advertising Agency, an advertising agency, was hiring a writer and thought it had found the perfect candidate, but the new employee’s first assignment was poorly researched and full of errors, causing client disappointment and a loss of profit. To understand the sudden drop in quality and productivity, the agency turned to CleverControl and its employee activity monitoring tools.

Using CleverControl’s activity reports, website monitoring, and instant messenger tracking, the manager discovered that the employee spent work hours on non-work sites, avoided real work, and was even messaging her mother for help. The investigation revealed that her mother had actually been writing the strong test assignment and other texts, so the impostor resigned after the truth came out.