Case Study: a large design agency regains revenue and uncovers employee misuse with CleverControl

Large Design Agency - Customer Case Study

CleverControl worked with a large design agency in Taiwan that was struggling with declining revenue and suspected employee misuse of company resources. The agency chose CleverControl’s employee monitoring platform after a demo to help identify whether unproductivity was affecting performance.

Using CleverControl’s user activity tracking, IM monitoring, and program activity logs, the agency discovered that four designers were spending work time on freelance projects through Line and that six additional employees were using office computers for mining. CleverControl’s evidence led to firings, improved self-regulation across the team, and a recovery in revenue that eventually surpassed previous levels.