Case Study: a leading furniture company uncovers an idler in sales with CleverControl

Improving Online Teaching with CleverControl

Leading Furniture Company used CleverControl to get a clearer picture of employee productivity in its sales department. The company relied on long-standing KPI data, but management suspected it was not fully reflecting how work was really being done, especially after one newer employee was being labeled an underperformer and considered for dismissal.

With CleverControl’s monitoring software, the CEO reviewed activity statistics, social media use, and messenger screenshots, which exposed that a seemingly average employee was pushing work onto the new hire and spending hours on distractions, while the supposedly weak newcomer was actually doing most of the work. CleverControl helped the company fire the idler, promote the hardworking employee, and avoid wrongly dismissing a productive team member.