Case Study: Galeries Lafayette accelerates omnichannel e-commerce with Clever Age and SAP Commerce Cloud

Galeries Lafayette launches SAP Commerce Cloud in 2 years with Clever Age

The customer, Galeries Lafayette, faced the challenge of executing a comprehensive omnichannel digital transformation to create an online experience as immersive as its renowned in-store shopping. To achieve this, they engaged the vendor Clever Age to help define their strategy and ultimately selected the SAP Commerce Cloud platform to build a new e-commerce solution that would unify online and offline customer journeys.

Clever Age led the design and implementation of the new platform, utilizing the SAFe methodology to manage the large-scale project involving multiple internal and external teams. The solution successfully integrated complex systems like an OMS and a PIM, and the new site launched in February 2024 with a progressive deployment. The vendor helped Galeries Lafayette establish a new digital foundation to accelerate online business and optimize its omnichannel systems.

Galeries Lafayette