Case Study: BigCommerce Stores boosts email revenue with Clerk.io

BigCommerce Stores saves dozens of hours a month with Clerk.io

The customer, BigCommerce Stores, faced the challenge that their email marketing tools required significant manual effort to maintain segments and update flows for promotions, which prevented a true "autopilot" experience and limited efficiency.

The vendor, Clerk.io, implemented its AI-driven email tool to integrate deeply with the store's data, automating core flows like cart abandonment and post-purchase cross-sell. The solution saved dozens of operational hours per month and achieved measurable impacts, including a 5-15% increase in average order value for qualified segments and a 10-30% reduction in low-intent email sends while maintaining revenue.