Case Study: Nocepharm increases revenue by 10% with Clerk.io

How Nocepharm Increased Revenue by 10% using Predictive AI

Nocepharm, an Italian online pharmacy run by pharmacists across four generations, needed a better way to help shoppers quickly find the right health products. Customers typically arrive with a specific symptom, prescription, or ongoing care need, but they often struggled to discover relevant alternatives, complementary items, or reorder options. Clerk.io helped address this challenge with AI-powered search and product recommendations.

Using Clerk.io’s predictive AI for search and recommendations across homepage, category pages, product pages, and personalized reorder experiences, Nocepharm made product discovery faster and more relevant for both new and returning customers. The result was a 10% increase in revenue, a 32% increase in average order value, more comprehensive baskets, faster reorders, and less manual merchandising work.

Nocepharm

Nunzio Nocerino

Owner