Clerk.io
38 Case Studies
A Clerk.io Case Study
Olympia Sport, a Norwegian sports gear retailer, had the challenge of helping customers get quick answers even when its support team was unavailable. To address this, they worked with Clerk.io and started using its AI Chat feature to handle common shopping and support questions in Norwegian.
Clerk.io’s AI chatbot was trained to understand Olympia Sport’s business and communicate like a support agent, enabling instant customer assistance around the clock. In 90 days, it handled 522 chats, saved an estimated 26 hours of support work, and contributed to over NOK 260,000 in revenue, helping Olympia Sport sell more while reducing pressure on its support team.
Jørgen Østby
Logistics and eCommerce Manager