Case Study: O’Rourke Sales Company achieves automated B2B integration and $100K+ savings with Cleo Integration Cloud

When the world’s leading companies count on O’Rourke for fulfillment, O’Rourke counts on Cleo

O’Rourke Sales Company, a national fulfillment and distribution partner for major brands and retailers, faced growing operational risk from manual B2B processes: IT staff were converting ~500 documents daily with limited visibility into nearly 1,000 daily FTP/SFTP/AS2 transfers, and missed uploads (notably Dell price lists) triggered $100-per-file chargebacks. To address this, O’Rourke engaged Cleo and deployed the Cleo Integration Cloud to modernize its integration and data transformation stack.

Cleo implemented Cleo Integration Cloud for X12-to-XML transformation, secure file movement, and end-to-end transaction visibility, automating a previously four-step conversion process and enabling verbose logging and tracking. The result: O’Rourke cut error penalties, saved more than $100,000 in a year, sped partner onboarding by weeks, improved SLA compliance, and gained the scalability and self-reliance needed to grow its business.

O’Rourke Sales Company

Ben Sanders

Vice President of Technology