Case Study: Sauder Woodworking Company achieves omnichannel eCommerce scale and supply chain agility with Cleo Integration Cloud

Sauder Woodworking Leverages Cleo Integration Cloud to Drive Business Growth

Sauder Woodworking Company, a 2,800-employee manufacturer in Archbold, Ohio, needed to move off an inflexible, on‑premises IBM Gentran integration to support rapid eCommerce growth, omnichannel fulfillment and a pivot to direct‑to‑consumer sales. To modernize its ecosystem and gain real‑time visibility across trading partners, Sauder selected Cleo and deployed Cleo Integration Cloud (CIC) for eCommerce and omnichannel fulfillment.

Cleo delivered a SaaS integration platform blending self‑service and managed services to support EDI, API and flat‑file exchanges for 170+ trading partners and more than 200,000 transactions per month (covering 30+ document types, with over 90% of customers using EDI). The Cleo Integration Cloud improved end‑to‑end visibility, gave partners real‑time transaction status, and materially increased supply‑chain agility and responsiveness—enabling Sauder Woodworking Company to scale operations, respond to COVID‑era demand shifts and launch new product lines.

Sauder Woodworking Company

Jan Arvay

Vice President of IT