Case Study: Dental Associates achieves HIPAA-compliant, consolidated file transfers and real-time visibility with Cleo Integration Cloud

Major dental group alleviates data ‘chaos’ with Cleo’s secure integration platform

Dental Associates, a large Milwaukee-based dental group and insurer with 14 clinics and 800+ employees, struggled with chaotic file-transfer workflows, poor visibility into massive enrollment files from customers like the City of Milwaukee, and a VAN that no longer met HIPAA security needs. To consolidate those processes and restore compliance, Dental Associates selected Cleo and its Cleo Integration Cloud.

Cleo implemented the Cleo Integration Cloud to provide HIPAA-compliant file transfer and management, broad protocol support, triggers/alerts, and end-to-end traceability—creating a single point of entry and eliminating manual chasing of transfers. The result was regained compliance, real-time visibility into large enrollment feeds, a quick ROI, and a scalable platform to support future projects (including DEA electronic prescription reporting and HR file transfers).

Dental Associates

Josh Moore

Infrastructure Manager