Case Study: Giltner achieves 95% faster onboarding with Cleo Integration Cloud

How Giltner Transportation Reduced Onboarding Times to 3 Days

Giltner, a multi‑unit transportation and logistics company, faced rapid growth but lacked control over integrations: each business ran its own TMS, onboarding was manual and slow (about six to eight customers a year, taking roughly eight weeks), and visibility into transactions and errors was poor. To address these issues, Giltner partnered with Cleo and adopted Cleo Integration Cloud (CIC) and blended‑services to modernize integrations and enable self‑service.

Cleo implemented CIC with a cloud migration, built initial partner connection templates, and trained Giltner’s team to test and troubleshoot, enabling a self‑service model. As a result, Cleo helped reduce onboarding time by 95% (from eight weeks to three days), drive a 92% increase in customers onboarded (from 6–8 annually to 6–8 monthly), deliver proactive error visibility, and accelerate full EDI activations in under three days.

Giltner

Todd Baughman

Vice President of Technology